Help Center

Order Process & Shipping Details

Do you offer free shipping?

How do I make an order?

What are your shipping times?

How do I cancel an order?

Can I track my order?

Do I have to pay customers and / or import charges?

How secure is your website?

My order has not arrived, what do I do?

Returns & 30 Day Money Back Guarantee

What's the deal with your 30 day money back guarantee?

I've received a damaged / defective item!

Warranty

Can you tell me about your 24 month warranty?

My Watch

How do I set my watch?

Is my watch waterproof?

My automatic watch has stopped working!

Instagram

How do I get featured on your instagram?

Do you work with influencers / bloggers?